Privacy Policy

1. Introduction

Perth Website Designer ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our web design services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you contact us or engage our services, we may collect personally identifiable information, such as:

• Name and contact information (email address, phone number)
• Business name and address
• Payment and billing information
• Website content and assets you provide for your project
• Communication records between you and our team

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.

3. How We Use Your Information

We use the information we collect about you to:

• Provide, operate, and maintain our website and services
• Process your transactions and deliver the services you request
• Communicate with you about your project, including updates and support
• Send you marketing and promotional communications (with your consent)
• Improve our website and services
• Respond to your comments, questions, and requests
• Comply with legal obligations

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyse website traffic and usage patterns
• Deliver targeted advertising (where applicable)

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.

5. Third-Party Services

We may use third-party service providers to help us operate our business and website, such as:

• Google Analytics for website analytics
• Payment processors for secure transactions
• Email service providers for communications
• Hosting providers for website infrastructure

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

We implement appropriate technical and organisational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Object to or restrict the processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Australian Information Commissioner

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.